Learn More:
iConnect
Help Desk
APD Direct User Portal
iConnect FAQ
Learning Resources
System Enhancements & Updates
Electronic Visit Verification
Helpful Tips
Multifactor Authentication
Providers Library
Therapeutic Provider Library
Dietician, Occupational Therapy, Physical Therapy, Residential Nursing, Respiratory Therapy, Specialized Mental Health and Speech Therapy are classified as Therapeutic Service Providers.
eLearning Modules
Documents
- Assessments - Notes and Provider Documentation (Updated 2/7/2024)
- Assigning the Service Log Notification Position to a Worker (NEW 12/19/2024)
- Documenting Services using the Provider Documentation tab of the Consumer’s Record(Updated 5/31/2024)
- Job Aid for Reporting the Use of Reactive Strategies in APD iConnect (NEW 11/8/2023)
- Reactive Strategies Graphs Report Job Aid(NEW 2/7/2025)
TRAIN Course Listing
Providers will need to take all required courses in TRAIN Florida. Courses included below:
- iConnect Basics (required for all users)
- iConnect Roles, Permissions, Security, and Multifactor Authentication (required for all users)
- iConnect Overview of the Consumer Central Record (required for all users)
- iConnect Overview of the Provider Record (required for all agency owners)
- iConnect Provider Documentation for Therapeutic Providers (required for all users)