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Helpful Tips

Helpful Tips for January

How can I find TRAIN Florida courses using the calendar?

Happy New Year! We are thankful and appreciate all the work that you do for our clients.

Did you know that we have a library just for Report Job Aids?  All the iConnect report job aids are in one centralized location to make finding them simple.

  1. To locate the Report Library, navigate to the APD website: https://apd.myflorida.com.

  1. Hover over the link for Provider Supports at the top of the page and click on iConnect.

  1. Select Report Library.


  1. Report Library This library contains instructions for users to access and use reports from iConnect, listed by iConnect user role.
      • For example, reports in the section WSC/CDC Role Reports can only be accessed by users with that particular role.


  1. Select the appropriate job aid to assist with accessing the desired report.


  1. Each section has a job aid to provide direction on how to add filters to reports from iConnect.

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