Learning Resources
The resources provided in this library are for all iConnect users to learn how to navigate and understand the general functionalities available within iConnect.
Configuration Requirements
- Wellsky Human Services Computer Configuration Requirements (NEW 1/5/2024)
Training
iConnect courses for Waiver Support Coordinators and providers are available in TRAIN Florida. Course titles and course numbers are listed in the TRAIN Florida Courses Spreadsheet: TRAIN Florida Courses Spreadsheet. The course matrix is broken down into required prerequisites for all iConnect Users, additional required courses for agency owners/solo providers, and courses required for specific services.
Existing providers can continue to register for live training sessions. The prerequisite courses available in TRAIN Florida, must be taken before attending a live training session, as the information is critical to successful completion of the live training session. The list of all iConnect TRAIN Florida courses (self-paced and live) are located in the TRAIN Florida: iConnect Courses (Live and Self-Paced).
New providers who enroll for a service will complete all of their handbook required training courses through TRAIN Florida. Completion of training is required before access to iConnect can be granted.
Helpful Hints
- Please read the course description and download the Learner Guide for each course.
- Please complete all slide components.
- Do not go back to look up the Knowledge Check answer. Use the Learner Guide to locate answers you may have from trainings.
- There is no course assessment (test) for iConnect courses.
- There is no certificate assigned to iConnect courses.
Below are some additional resources regarding TRAIN Florida and iConnect courses.
- TRAIN Florida Accounts for Providers
- TRAIN Florida Courses Spreadsheet
- TRAIN Florida Login
- TRAIN Florida: Before You Take a Course
- TRAIN Florida: Cannot Find an APD Course
- TRAIN Florida: Cannot Find an APD Course-Video
- TRAIN Florida: How to Complete a Course
- TRAIN Florida: How to Complete a Course-Video
- TRAIN Florida: APD iConnect Courses (Live and Self-Paced) (Updated 12/16/2024)
TRAIN Course Listing
Providers will need to take all required courses in TRAIN Florida Courses included below:
- iConnect Basics (required for all users)
- iConnect Roles, Permissions, Security, and Multifactor Authentication (required for all users)
- iConnect Overview of the Consumer Central Record (required for all users)
- iConnect Overview of the Provider Record (required for all agency owners)
- iConnect Provider Documentation (recommended for all users documenting service provision)