Qualified Organizations

All individuals enrolled in the iBudget Florida program receive Support Coordination services.  Support Coordination (WSC) services include case management services to help individuals access supports and services.  Support Coordinators facilitate All individuals enrolled on the iBudget Florida Waiver receive Support Coordination services. Support Coordination services are provided by Waiver Support Coordinators who work for a Qualified Organization.  Support Coordination services include providing ongoing case management to ensure that clients access services needed to maintain health, safety, and well-being. Support Coordination services include the development of a person-centered plan to identify an individual’s needs and personal goals.  This service assists individuals in accessing services from all available resources and monitors the effectiveness of home and community-based services.

Qualified Organizations or “QO” means an organization that employs four or more Waiver Support Coordinators and meets all specifications in s. 393.0663, Florida Statutes; Rule Chapter 65G-14, Florida Administrative Code; and the iBudget handbook. Qualified Organizations render support coordination services to clients enrolled on the iBudget Florida Waiver.

If you are interested in becoming a a Qualified Organizations or Waiver Support Coordinator, visit APD’s Quick Guide: How to Become an iBudget Waiver Provider—a helpful, easy-to-use tool designed to support you through the provider enrollment process.

QO Advisories Archive

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QO Advisory 2023-002 Face-to-Face Visits Scheduled During Hurricane Idalia QO Advisory 2023-001 Sealed Transcripts for WSC Applicants Attestation of Educational Transcript QO Advisory 2022-005 Employment and Benefit Data in APD iConnect QO Advisory 2022-004 QO Communication Requirements QO Advisory 2022-003 TRAIN Florida Accounts and Level 1 Pre-Service Training for WSCs QO Advisory 2022-002 Qlarant Resource Center QO Advisory 2022-001 Statewide QO Management Webinar Code of Ethics and Disciplinary Process QO Advisory 2021-002 Dual Employment Plan Template QO Advisory 2021-001 Statewide QO Management Webinars

QO Webinar Videos

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Code of Ethics and Disciplinary Process Overview of Mentoring Requirements and Completion of Certification of Mentoring Program Form

QO Materials

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Ethics Disciplinary Process Overview Mentorship Requirements Overview