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iConnect Helpful Tips – APD iConnect
iConnect Helpful Tips for May
Verifying the dates of a service authorization
One of the fields that the worker completes when documenting services in the Provider Documentation tab of the Consumer’s record or through the EVV Mobile site is the authorization associated with the service being rendered along with the time frame for in which that service was rendered.
Prior to selecting the authorization, the worker should verify the dates associated with that authorization.
EVV Mobile Site
On the EVV Mobile site, the date that the authorization is valid for is under the name of the service. It is important to select the correct authorization, since this field cannot be edited once the EVV Activity is started.
iConnect
On the Provider Documentation tab of the Consumer’s record in iConnect, the worker must click the ellipses to view the authorizations. As shown below, all the authorizations are visible for that provider. The last option is in not always the correct authorization. The worker will need to verify the Start Date and End Date of the authorization.
In this example below, the worker is documenting services for the 2024-2025 fiscal year. The authorizations listed show the next fiscal year authorizations. The worker will need to review the dates to select the correct authorization.
Clicking the plus sign next to the authorization will give additional information on that authorization. In the example below, the 2023-2024 fiscal year authorization had Personal Supports only valid through 04/30/2024. That was verified by clicking the plus sign to see each specific service’s Start Date and End Date.
