Background Screening > Helpdesk and Regional Contacts


Questions or issues relating to the Clearinghouse or background screening results on the website should be directed to the following:

Department of Children and Families (DCF) Helpdesk
https://www.myflfamilies.com/services/background-screening
Helpdesk Phone: 1-888-352-2849

For additional assistance or clarification about background screening, please e-mail or call your local APD regional office: